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The City’s Planning Department did not obtain an extension of time for the Chief Building Official to obtain the certified building official designation with the State of NM Construction Industries Division within 60 days as required by Article 13.

The Office of Inspector General received a complaint alleging a waste of city resources in the Animal Welfare Department. The complainant alleged that a supervisor, tasked with inventorying, ordering, and organizing supplies for the Animal Welfare Department authorized the disposal of brand-new, fully functional cat boxes.

The Office of Inspector General received a series of complaints regarding the Animal Welfare Department and various violations of the Humane and Ethical Animals Rules and Treatment (HEART) Ordinance.

The Office of Inspector General (OIG) received an email complaint alleging the Planning Department Code Enforcement Division Deputy Director’s statement “The property owner is in compliance with the Integrated Development Ordinance” was dishonest, fraudulent, and abusive of the position. The OIG determined that the allegation contained elements of potential fraud, waste, or abuse and that it was appropriate for the OIG to conduct a fact-finding investigation.

The Office of Inspector General received information alleging 'I wish to report fraudulent activities by the City Parking Department officials as it relates to potential violations of local, state and federal Privacy Act.

The Office of Inspector General received a complaint alleging that an employee with the Department of Municipal Development was recently given a position that the employee is not qualified for and in which the employee does not possess the technical knowledge or education required for that position.

A complaint was received by the OIG that expressed several concerns regarding the Information Services Committee (ISC) and their compliance with the City Ordinance and the State of New Mexico Open Meetings Act.

The City of Albuquerque (City) operates a 311 Communications Center where constituents can call in for information, report matters, or file complaints. All calls are documented in the CRM system. Calls requiring additional assistance are referred to the appropriate department and sometimes to the Office of Inspector General (OIG). The OIG initiated a review to gain an understanding of the process utilized by the 311 Communications Center to determine if duplication of efforts by the City departments and the OIG can be mitigated while ensuring that all complaints of fraud, waste, or abuse are appropriately referred to the OIG for assessment and investigation.